Skiddaw View Holiday Park

Call us on: 016973 20919
or email: office@skiddawview.co.uk

Coronavirus (COVID-19) update: Book with confidence. Find out more.

As the Coronavirus situation changes, we will update and review this page as required.

 

All of the measures we put in place will be continued past the July 19, 2021 ‘opening up’ date. As a result, we will ask our guests, owners and visitors to continue to follow social distancing measures and face coverings should be worn in inside spaces and where possible we will endeavour to be outside as much as is practicable.

The safety and wellbeing of both our customers and staff is of the utmost importance to us. Our measures will be constantly monitored and adapted as required.

We would like to extend a huge thank you to everyone for your continued support, patience and understanding.

Please be kind and considerate to your fellow guests on the park, our team and of course the local community. Stay safe :)

Test and Trace

Owners visiting the holiday park will be required to complete the registration form similar to last year. Holidaymakers will not be required to complete separate registration as your details are provided upon booking, however we do ask that you continue to complete the declaration from which is provide inside your holiday home upon arrival.

Holiday Home Sales

We are not permitted to allow holiday home sales appointments and viewings prior to reopening. Upon re-opening holiday home sales viewings are strictly by appointment only, without prior arrangement we may be unable to complete your viewing.

If I feel unwell, can I visit?

NO. If you or someone you live with are feeling unwell with any of the recognised Coronavirus symptoms (a high temperature, a new, continuous cough or a loss of, or change to, your sense of smell or taste) you must not travel to the park and should take a test and isolate at home following the latest government advice if the result is positive, for more visit: www.gov.uk/coronavirus.

Similarly, should you begin to feel unwell while at the park you should take a test immediately and should your test return a positive result you should contact park staff immediately and make arrangements to begin isolation at home.

 

Book with confidence...

Book with Confidence

What if I can't travel for my holiday?

In the event that following prevent you from taking your holiday, you will be offered a choice of alternate dates, a voucher to the value of any monies paid or a full refund. Those reasons preventing you from taking the holiday would include:

  • Tier change: should you have been able to travel at the time of booking, but a tier change prior to your holiday arrival mean that you are unable to now travel to your holiday. 
  • Lockdown: should a full government imposed ‘lockdown’ prevent you from travelling to your holiday.
  • Closure of hospitality venues: should the government close holiday parks and accommodation providers, but you are still be able to travel. 

Illness or required isolation

Should you (or other members of your party*) be unable to travel and complete your booking due to illness or having to isolate, we would retain all monies paid. However, we would extend the offer of alternate dates or a voucher to use at a later date. 

*Party size capped at 6 people, for groups larger than 6, this rule does not apply.        

It is our hope that this update to our terms and conditions will give you confidence to book your self-catering holiday with us. See our full booking terms and conditons here. 

 

Visit England - Coronavirus Good to Go Award

What we are doing...

We appreciate that this is a stressful and different time; as a result we will be taking additional steps to help ensure the park is as safe as it can be and we implore everyone who visits to respect and follow these rules and procedures. We are also fully compliant under the Visit England "We're Good To Go" scheme. 

Some of the measures will include hand-sanitising stations in appropriate locations, one way walking systems, low-contact arrival and departure procedures and more. 

Additionally, we will be taking further steps to help ensure all holiday rental homes will be cleaned and sanitised in a ‘Covid-safe’ way. 

Please contact us if you have any concerns or queries. 

 

 

Page updated July 16, 2021